Shipping Policy

Shipping Time

Before shipping, we will do strict quality inspection and careful packing. The processing time for orders is usually within 2-3 business days. 

Arrival Time

We have warehouses located in both the western and central regions of the U.S. and Canada, and shipped by CEVA/Metropolitan/Kinder/APEX/M-O/FedEx/USPS.

If you want to arrange Room of Choice/White Glove Delivery Service please select the desired logistics and delivery service on the checkout page.(The U.S. Only)

Delivery time ranges from 3 to 15 days depending on the destination's zip code for addresses. Normally the Canada zip code will be more quickly.

Room of Choice Delivery

Delivery to your room of choice service:

  • Does NOT include unpacking, product assembly, packaging removal or haul away.
  • NOTICE: Limit two flights of stairs with a maximum delivery time of 20 minutes.

Enjoy professional delivery of your new item in the room of your choice.

White Glove Delivery and Assembly

Delivery to your white glove service:

  • It with product assembly and packaging removal. Not satisfied? Return it instantly.
  • NOTICE: Limit two flights of stairs with a maximum delivery time of 30 minutes.

Enjoy professional delivery and assembly of your new item in the location of your choice.

Our professional service providers will unpack your new item, inspect it for any visible damage, and assemble it as per the product instructiions if no defects or damage are found.

For safety, the service provider will not move the item to a different location after it’s been assembled.

The service provider will clean up their work area and take all packaging materials away with them when they leave, including the box and its contents if applicable, unless you’d prefer to keep them.

This purchase is eligible for instant Returns. Not the right fit? Return it on the spot upon delivery.

An adult must be present during the service apppointment.

Shipping Fee

All products are shipped free within the U.S. and Canada except Hawaii and Las Vegas, which need to pay extra $900 shipping fees.

Notice

Due to the heavy and bulky nature of the massage chairs and products, we are selling to the United States with free shipping and other regions will be charged.

We'll send an email with the tracking number to you when the goods were taken by logistics

When you find that the outer packaging is seriously damaged when you receive the product, please be sure to take a photo and leave a certificate, and communicate with us as soon as possible to solve it.

For now, we are solely focused on serving the U.S. and Canada market.

Payment Method

We supply payment methods: Payoneer, Paypal and installment payments.